Some legal matters require an upfront payment or funds on account. To keep this process simple and secure, payments are collected through GoCardless, a trusted Direct Debit provider.

How the payment process works

  1. You enter your account name, sort code, and account number
  2. The system shows you the exact amount (pre-filled by the law firm)
  3. You authorise the one-time payment
  4. GoCardless processes the payment securely
  5. You and the law firm receive confirmation

Key points about the payment

  • It is a one-off Direct Debit (not recurring)
  • You cannot change the amount (to protect against fraud)
  • The process is encrypted and FCA-regulated
  • You receive a receipt automatically

Why Direct Debit is used

  • Secure and UK-regulated
  • Allows easy refunds where needed
  • Provides an audit trail for compliance
  • Removes manual payment errors

This ensures your onboarding is completed cleanly and safely.